Contact Us

Have an inquiry about service for your BMW, Audi or Porsche? Send us an email using the form to the right and we will be happy to help.

 

4370 Technology Drive
Fremont, CA, 94538
United States

925.426.1361

Enthusiast Powered services for demanding BMW, Audi and Porsche owners.

Shipping Info

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Shipping & Returns

PURCHASES

When we make it possible to order products via the Site. Please also read the terms and conditions and return/exchange policy that will apply to those purchases.  You can find these terms and conditions and return policy on the page where you place your order.

Shipping & Delivery

We ship anywhere in the United States, including the U.S. Territory of Puerto Rico. Please allow 1-5 business days for your order to be processed before being shipped. Orders placed on Saturday and Sunday will begin processing the following Monday. Orders placed on Federal Holidays, regardless of day or time, will begin processing on the following business day. All orders are shipped via UPS. To track your order at anytime, you'll be able to use your Tracking number. SHIPPING METHODS AND ESTIMATED TRANSIT TIMES: (Please allow 1 - 5 business days for your order to be processed) Ground Shipping: (1 - 5 business days) 2 Day Shipping: (1 - 2 business days) Next Day Air: (1 business day) PLEASE NOTE: Performance Technic Inc does not guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time, product availability and the distance of the shipping address from our distribution center in Fremont, California. Performance Technic Inc also has very specific order fulfillment agreements with our top partners and may submit your online order to one of our affiliates for the shipment of your order (i.e. - drop shipped from supplier). If this is the case, our customer service team will still oversee the shipment from entry to ship day and be sure that your orders are being quickly and professionally executed by our product partners. The reason for this is to help you save on shipping and time.

Returns

To get a return authorization number, please contact Performance Technic Customer Service at (925) 426-1361, Tuesday through Friday 10AM - 5PM PST. Refunds will be issued in the form of original payment and packages must be unopened or installed. All returns are subject to 10% restocking fee.